Who to contact
This policy explains how Woltz & Welstein uses the information you provide through this website and in your enquiries. For questions about your personal data, write to [email protected].
Information collected
The form asks for your first name, last name, email address, location of the objects and a description of the project. You also specify your need, the desired service, the area concerned and the number of objects. Telephone is optional.
Fields marked as necessary allow us to understand your request and respond to you. Without these elements, the form cannot be transmitted. Please do not include sensitive data or documents unrelated to your project.
Why we use your data
This information is used to respond to your request, to direct you to the appropriate specialist and to prepare the terms of a possible engagement. The form collects your agreement to use your information for this purpose.
If you subsequently engage our services, we will agree the information and documents needed to organise the work. This website offers no customer accounts, online orders or payments.
Who receives your request
Your request is sent to the company's messaging service and processed by the people responsible for your file. Technical hosting and messaging providers are involved in the operation of these tools.
If a specialist or partner needs to contribute to your proposed engagement, we determine what information is needed and how it will be shared as part of handling your enquiry.
How long we keep your data
We keep enquiries and replies for the period needed to handle them and follow up on the project. Documents relating to an engagement may have different retention periods, including where a legal obligation applies.
You can ask us about the retention of your file or request its deletion under the applicable conditions.
Your choices and your rights
Depending on the regulations applicable to your situation, you can request access to your data, their rectification or erasure, the limitation of their use or their portability, and exercise a right of opposition. Where processing is based on your consent, you can withdraw it for the future.
Send your request to [email protected], specifying the information allowing your file to be identified. You can also contact the competent data protection authority; in France, it is the CNIL.
Cookies and website operation
Cookies or technical mechanisms may be used for the operation and security of the site. Any devices subject to prior choice must be subject to appropriate information and selection methods. Your browser settings also allow you to manage cookies.
Protection of information
The form and the exchanges with the site use an HTTPS connection. Technical controls limit automated requests and duplicate submissions. Do not send any valuable item or original document before having agreed suitable terms with our team.
A question about your data?
Contact us at [email protected]. We may update this policy to reflect changes to our website and services.